Refund policy
Every Shunya piece is printed to order. We stand behind our quality: products with a manufacturing defect qualify for a refund or replacement.
Damaged, Defective or Misprinted Items
If your item arrives damaged, defective, or misprinted, email shunyaa26@gmail.com within 7 days of receiving your order to start a refund or replacement.
Proof Required
To process a refund or replacement, please share:
- An unboxing video of the parcel
- Clear photos of the issue
- Your order details
No Exchanges
We do not offer exchanges. If you'd like a different item or size, please place a new order.
Refunds
Approved refunds are issued to the original payment method once your claim is verified. For cash-on-delivery orders, we refund by UPI or bank transfer to the account details you share with us. For a confirmed defective item, you are never charged return shipping.